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Shop policies

These are the policies published by the business. They are not legal advice, and each page keeps the original wording and revision date from the source.

Labour & installation services warranty

This policy covers labour performed by Adams Off Road Shop. Parts carry their own manufacturer warranty, which is separate from the shop's labour warranty.

Last revised August 5, 2024

Customer-supplied parts policy & warranty

Parts supplied by the customer are handled differently from parts supplied by the shop. Please read this before dropping off your own components.

Last revised August 5, 2024

Defective products warranty policy

If you believe a part is defective, contact the shop before using or installing it. Installing a suspected defective part can affect the claim.

Last revised August 5, 2024

Return policy

Returns are possible on eligible items with prior authorization. Please read the conditions below and contact the shop before shipping anything back.

Last revised August 5, 2024

Pricing policy

Prices can occasionally be listed or quoted in error. This policy explains what happens when that occurs.

Last revised August 5, 2024

Customs, duties & taxes

This policy covers charges applied by the destination country on orders shipped internationally.

Last revised August 5, 2024

Privacy notice

How enquiries, vehicle details and uploaded photos are handled. Draft, pending owner approval.

Question about a policy?

Call the shop and we will walk through it with you.

Request service